Refund Policy
Refund Policy
Effective Date: 09-03-2024
Thank you for choosing Digital Marketing Safarifor your voice-over needs. We aim to provide exceptional service and satisfaction to our clients. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines our guidelines for refund eligibility and the process for requesting a refund.
1. Refund Eligibility
1.1. Unsatisfactory Service: If you are not satisfied with the quality of the voice-over service provided, you may be eligible for a refund. Refunds will be considered if the delivered service does not meet the agreed-upon specifications or if there are significant deviations from the provided script.
1.2. Technical Issues: In the event of technical errors or issues on our part that prevent you from receiving or using the voice-over service as intended, you may be eligible for a refund.
1.3. Cancellation: If you decide to cancel your voice-over service order before any work has commenced, you may be eligible for a full refund. However, once work has begun, refunds may be subject to deductions for work already completed.
2. Refund Process
2.1. Request Submission: To request a refund, please contact our customer support team at [email protected] within 7 days of receiving the voice-over service. Please provide detailed information about the reason for your refund request, along with any relevant evidence or documentation.
2.2. Evaluation: We will review your refund request and assess its eligibility based on the criteria outlined in this policy.
2.3. Refund Approval: If your refund request is approved, we will initiate the refund to your original method of payment within 2 business days.
2.4. Refund Denial: If your refund request is denied, we will provide you with a clear explanation for the decision. If you disagree with the decision, you may appeal or request further clarification.
3. Contact Us
If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us at [email protected]. Our team is here to assist you and ensure your satisfaction with our services.
Thank you for choosing Digital Marketing Safarifor your voice-over needs.
Digital Marketing Safari
32 N Gould St
Sheridan, WY 82801
USA
[email protected]
+1 (309) 271-7124
